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Security AwarenessComplianceReference

Which Indian instrument says what about security awareness

The clause reference for employee cyber security awareness in India: the RBI Directions, 2026 across six entity types, SEBI CSCRF, CERT-In CISG-2025-02 and the DPDP Act, with paragraph and page numbers.

By Yashodhan S
August 31, 20267 min read

Four Indian instruments bear on employee cyber security awareness. The Reserve Bank's Cybersecurity, Technology: Risk, Resilience and Assurance Framework Directions, 2026 and SEBI's Cybersecurity and Cyber Resilience Framework, Version 1.0, place awareness obligations on supervised entities. CERT-In's Comprehensive Cyber Security Audit Policy Guidelines, CISG-2025-02, govern how an empanelled auditing organisation tests that awareness. The Digital Personal Data Protection Act, 2023 applies to the personal data such a test produces. The tables below give the operative clause for each, with its number and page.

Two things decide which row applies. The RBI paragraph number differs across the six entity-specific Directions, and where an instrument covers training as well as evaluation, the two obligations sit in separate provisions.

How the RBI Directions, 2026 are numbered

Six Directions, one for each supervised entity category, all issued 31 July 2026 and in force on issuance. They are separate documents, and the paragraph carrying the same obligation is numbered differently in each.

Paragraph 197 is the trap. In the Commercial Banks Direction it is an assessment paragraph; in the Credit Information Companies Direction it is the evaluation paragraph. Cite the Direction by entity type first, then the paragraph.

InstrumentEntity or applicabilityClauseWhat it requiresCadence
RBI Directions, 2026Commercial banksSection BB, ¶202, pp. 47–48"The bank shall evaluate the awareness level of employees periodically"Periodic
RBI Directions, 2026Commercial banks: new recruits, lower and middle management¶203, pp. 47–48"Cybersecurity awareness programmes shall be mandatory for all new recruits, and annual training … for lower and middle management"On joining; annual
RBI Directions, 2026Commercial banks: Board and Senior Management¶204, pp. 47–48"annual training to all Board members and Senior Management"Annual
RBI Directions, 2026Commercial banks: stakeholders including employees¶197"the awareness among the stakeholders including employees may also form a part of this assessment"With the assessment
RBI Directions, 2026Payments banks¶201Evaluate the awareness level of employees periodicallyPeriodic
RBI Directions, 2026Small finance banks¶201Evaluate the awareness level of employees periodicallyPeriodic
RBI Directions, 2026Credit information companies¶197"The CIC shall" evaluate the awareness level of employees periodicallyPeriodic
RBI Directions, 2026Urban co-operative banks, Level III and Level IV (Chapter V, per ¶4)Section H, ¶155–157 (¶156), p. 39"mandatory cybersecurity awareness programs for new recruits and web-based quiz and training for lower, middle, and upper management every year"On joining; annual
RBI Directions, 2026NBFCs: all usersSection C.12, ¶35, p. 19A "robust, ongoing information security training and awareness program for all users"Ongoing
RBI Directions, 2026NBFCs: all usersSection C.12, ¶36, p. 19A "formal mechanism to measure and track the effectiveness of such training through periodic assessments or testing"; an "up-to-date repository of the training and awareness status of all users"Periodic; repository current

The UCB row does not reach every UCB. Section H sits in Chapter V, and the applicability table at ¶4 binds Chapter V to Level III and Level IV UCBs. Cite the UCB obligation without the level and it is wrong for most UCBs. ¶156 is also the awareness paragraph that reaches upper management by name, and it prescribes the method: a web-based quiz.

SEBI CSCRF: the Standard, the guidelines and the compliance table

The CSCRF places awareness under PR.AT, "Awareness and Training", at §3.2, page 63. The objective is that personnel and partners "are provided cybersecurity awareness education, and are trained to perform their cybersecurity related duties".

The cadence appears twice, and the two statements do not agree. The Standard on page 63 says "periodic". The periodic-compliance table gives row 9 as "Cybersecurity training program (PR.AT.S1) — All REs — Annually". Both sit in the same circular, so say which one a stated cadence comes from.

The clause that names a testing method sits outside PR.AT, in the GV.RM Guidelines, item 1(e), page 87. The "for e.g." is the circular's own wording. The obligation is to assess the awareness level periodically, and phishing test success rate is the example the circular gives.

InstrumentEntity or applicabilityClauseWhat it requiresCadence
SEBI CSCRF v1.0All REs§3.2 PR.AT, Standard item 1, p. 63"Mandatory programs for building awareness … shall be established. Such programs shall be conducted on a periodic basis…""Periodic", per the Standard
SEBI CSCRF v1.0Privileged users, third parties, senior executives, the Board, physical and information security personnel§3.2 PR.AT, Standard items 2–5, p. 63Extends the mandatory programmes to those groups, including a "dedicated program … for Board members"Periodic
SEBI CSCRF v1.0All REsPeriodic-compliance table, row 9"Cybersecurity training program (PR.AT.S1) — All REs — Annually"Annually
SEBI CSCRF v1.0All REsPR.AT Guidelines item 2, pp. 103–104Employees "are aware of potential risks including social engineering attacks, phishing, etc."With the programme
SEBI CSCRF v1.0All REsPR.AT Guidelines item 3, pp. 103–104"security awareness campaigns that stress the avoidance of clicking on links and attachments in email"With the programme
SEBI CSCRF v1.0All REs; extended where possible to outsourced staff and third-party service providersPR.AT Guidelines item 4, pp. 103–104"periodic training programs … Wherever possible, this shall be extended to outsourced staff, third-party service providers"Periodic
SEBI CSCRF v1.0"All REs except small-size, self-certification REs (Mandatory)", row heading, p. 86GV.RM Guidelines item 1(e), p. 87; standards column GV.RM.S3"REs shall periodically assess level of employee cybersecurity awareness, for e.g., through phishing test success rate, etc."Periodic

CERT-In CISG-2025-02: how the test itself is conducted

CISG-2025-02 applies, under §4, to CERT-In empanelled auditing organisations, so it binds the party performing an assessment. §13.2.7(ii) sets out what must be in place before the test runs. §15.2.2(iii) governs how it is conducted and reported.

InstrumentEntity or applicabilityClauseWhat it requiresCadence
CERT-In CISG-2025-02CERT-In empanelled auditing organisations (§4)§13.2.7(ii), p. 50"Specific written permissions must be obtained from the auditee organization before conducting tests that involve … process testing, or social engineering."Before each test
CERT-In CISG-2025-02General staff: "untrained or non-security personnel"§15.2.2(iii), pp. 55–56Such testing "must utilize anonymized or statistical techniques—ensuring no individual is personally identified or penalized"; the purpose is "to evaluate overall awareness and the effectiveness of security processes, not to single out individuals"Every test: conduct and reporting
CERT-In CISG-2025-02The target population§15.2.2(iii), pp. 55–56Tests "must only target group of employees explicitly included within the agreed audit scope", and "must not involve external entities such as customers, business partners, vendors, or other third parties, unless specific written consent is obtained from the target organization"Every test

The DPDP Act, 2023: the data the programme produces

An awareness programme generates personal data about identifiable employees: who was in the population, who clicked, who reported, and when. Section 4(1) permits processing for a lawful purpose on the data principal's consent or for a certain legitimate use, and section 7(i) sets out the legitimate use available to an employer:

"for the purposes of employment or those related to safeguarding the employer from loss or liability, such as prevention of corporate espionage, maintenance of confidentiality of trade secrets, intellectual property, classified information or provision of any service or benefit sought by a Data Principal who is an employee."

Section 8 applies on either ground: s.8(5) requires reasonable security safeguards over the data, and s.8(7)(a) requires erasure "as soon as it is reasonable to assume that the specified purpose is no longer being served".

InstrumentEntity or applicabilityClauseWhat it requiresCadence
DPDP Act, 2023Any person processing personal datas.4(1)Processing for a lawful purpose, on the data principal's consent or for a certain legitimate useContinuing
DPDP Act, 2023An employer processing employee personal datas.7(i)The legitimate use "for the purposes of employment or those related to safeguarding the employer from loss or liability…"Continuing
DPDP Act, 2023Data fiduciarys.8(5)Reasonable security safeguards over the personal data heldWhile the data is held
DPDP Act, 2023Data fiduciarys.8(7)(a)Erasure "as soon as it is reasonable to assume that the specified purpose is no longer being served"On expiry of the purpose

Evidence for training clauses and evaluation clauses

A training register answers a training clause. An evaluation clause needs the result of a test.

For commercial banks, ¶202 is the obligation to evaluate, and ¶203 and ¶204 are the obligations to train. All three are consecutive paragraphs of one section. For NBFCs, ¶35 is the programme and ¶36 the measurement. Of these instruments, ¶36 is the most specific on what measurement means: a formal mechanism that measures the effectiveness of the training through periodic assessments or testing, backed by a repository covering all users. In the CSCRF the same split runs across two parts of the circular: PR.AT on page 63 holds the programme, and GV.RM Guidelines item 1(e) on page 87 holds the periodic assessment.

The primary documents

  • RBI, Cybersecurity, Technology: Risk, Resilience and Assurance Framework Directions, 2026. Six entity-specific Directions, all issued 31 July 2026 and in force on issuance.
  • SEBI, Cybersecurity and Cyber Resilience Framework (CSCRF). SEBI/HO/ITD-1/ITD_CSC_EXT/P/CIR/2024/113, 20 August 2024, Version 1.0, 205 pages.
  • CERT-In, Comprehensive Cyber Security Audit Policy Guidelines, CISG-2025-02. Version 1.0, 25 July 2025, 69 pages.
  • Digital Personal Data Protection Act, 2023. Act 22 of 2023, Gazette of India Extraordinary, Part II Section 1, No. 25, 11 August 2023.

About the author

Yashodhan S, ISO/IEC 27001 Lead Auditor

Lead — ISMS & Certification Readiness

Leads ISO 27001 and SOC 2 readiness at Security Brigade — gap assessment, Statement of Applicability, clause 9.2 internal audit and management review, through to certification audit.